About Us
Welcome to Virtual Workmate
Find skilled talent to help take your business to the NEXT Level
Who Are We
Virtual Workmate is a UK-based dedicated virtual assistant company specializing in providing virtual assistants to individuals and business owners worldwide.
✔ We take care of everything from hiring, training, and building to managing processes and supervising staff.
✔ We can provide professionals on a temporary, contract or permanent basis.
✔ Our Virtual Assistants have good English knowledge, graduated higher education and are highly skilled.
Our Mission & Vision
Above everything things, at Virtual Workmate, we strive for ongoing client satisfaction. We wouldn’t exist if it weren’t for our customers, and we have to ensure that we consistently meet and exceed their expectations. Every member of our team tries to achieve this aim and to be the finest in the industry.
Our mission is to develop and promote result-driven, flexible, and remote business assistance for eCommerce companies worldwide.
What We Do
- Product Listing
- Order Processing
- Inventory Management
- Email Support
- Feedback Management
- Returns & Replacement Management
- Product & Supplier Research
- Social Media Management
- Website Development
- Graphic Design
- Search Engine Optimization
Why Choose Us?
Our team of smart, passionate VAs are waiting to make your life easier. With an in-depth understanding of your needs, our experts can help you work smarter, not harder.
You can change or cancel your plan anytime.
We love helping clients, it’s what we do. Meet some of our best and brightest.
All VAs stay in current latest technology trends, and we help clients decide the best opportunities to delegate.
We give you peace of mind through our 14-day money back guarantee, quality assurance guarantees and task insurance.
Our VAs are a varied team of professionals proficient in everything from product listings and inventory management to web development.
Our team is working remotely through a secure internet connection.
They are working with us officially, and everyone signed the contract and NDA.
We would arrange a video call or meeting to know your requirements and then start the recruitment process.
When we need to hire additional team members, we are:
– Create vacancy with requirements and responsibilities;
– HR department start to search for candidates;
– Checking candidates and providing the interview;
After official hiring, we provide training (time depends on the task and requirements) and then the VA will start to work.
We provide the necessary protection of information and documents.
Everyone in the company signed a contract, NDA.
We all work in safe and secure ways
We have one-off private logins and email accounts
Working in a safe and secure internet space
All systems and documents are password protected
We are using our system for tracking daily work progress. Based on the system, we are sending each client a Status Report about tasks and time consumed.
All work is invoiced and paid upfront.
Each package and rate is bespoke for each client, depending on work and duration.
You do not have to worry when your virtual assistant is out sick or on vacation and couldn’t do your urgent tasks. We have trained backup VAs to cover vacations or sickness.